Free vs. Fast: Where Do You Stand With Delivery?
It’s become clear that a consumer divide has been established between free and fast shipping. What many consumers don’t realize, however, is that providing fulfillment experiences like the businesses they shop with do, can take resources away from other important elements of operations and focus them all toward the delivery of online orders. This can effectively weaken a business in a number of ways, and as businesses understand, just one bad customer experience can lead to losing that flow of business forever. In an effort to keep these customer experiences positive and continue to provide a satisfactory fulfilment and delivery timetable without limiting other parts of your organization’s processes, be sure to review the resource featured alongside this post for more information.